Return & Refund Policy

Return & Refund Policy

At repareon, we want you to be fully satisfied with your purchase. Please review our return and refund policy below before placing your order.

1. Return Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • Return requests must be submitted within 14 days of receiving your order

Certain items may be non-returnable, including:

  • Items marked as final sale

  • Customized or personalized products

  • Items damaged due to misuse, improper handling, or normal wear and tear

2. How to Request a Return

To initiate a return, please contact our customer support team at:
📧 repareon@outlook.com

Please include:

  • Your order number

  • Reason for the return

  • Clear photos or videos (if the item is defective or damaged)

Our team will review your request and provide return instructions if approved.

3. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • Shipping fees are non-refundable, except in cases where the return is due to our error.

We recommend using a trackable shipping service, as repareon is not responsible for lost or undelivered return packages.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to the original payment method

  • Refund processing may take 5–10 business days, depending on your payment provider

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of deli

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  • Photos

After verification, we will arrange a replacement or issue a refund at no additional cost.

6.

Orders may be canceled within 1 of placemen
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  • Check your bank account or payment provider

  • Contact your credit card company or payment platform

  • If the issue persists, please contact us at repareon@outlook.com

8. Contac

If you have any questions regarding returns or refunds, please contact us at:
📧repareon@outlook.com